I wrote in my zine that I have a love/hate relationship with the New York Public Library (NYPL). A friend (who works there) asked my why, which I did, on Facebook. But I thought the discussion might be worthy of exposure beyond Facebook's walls.
Here is an edited version of my response.
I love my local branch and picking up books there.
The .05 cent book sale slayed me. The price seems to have gone up to .50 cents now, though. What a rip! ;)
Local art shows
Being able to replace items you lose, rather than pay for them (and the fine you racked up waiting for the new DVD to come in)
The collection being browsable.
Picking up a bunch of holds.
The OPAC could of course be better
It's a real disappointment that NYPL often doesn't have a book I want, or takes forever to get it, especially when BPL and QPL have it.
I am of course appalled at the shenanigans in midtown
I wish they paid support staff and entry level librarians a better wage.
I wish the hierarchy and bureaucracy were less intense and that workers had a better say in how things are run.
That you have to pay $1 to place an ILL request, and according to one friend you're only allowed three ILL requests at a time, and since they take forever (if ever) to come in, you end up not being able to ask for all the books you need.
And I forget what all else because Facebook at my second wall post.